Aside from theoretical awareness and practical experience, how can we identify a quality tester?
Some testers have an uncanny ability to find obscure (though important) defects, others have extraordinarily high productivity and some have a highly technical proficiency. Whilst these abilities are important, what are the qualities that determine a well-rounded, high quality testing professional? Such a question may be posed within recruitment drives, personnel development initiatives and general HR discussion for teams that provide testing services.
I use the following list to describe the type of work and general approach that I encourage within the test teams that I manage.
A quality tester:
- Maintains a positive, flexible, self-motivated and innovative approach to their work
- Challenges assumptions, improves clarity and provides information of value
- Considers test activities to be adaptive and evolutionary, designing a test strategy and plan that implements testing activities that suit the testing subject, its operational environment and stakeholder requirements
- Employs cost-efficient and effective test methods, tools and resources
- Will report the most severe instance of a defect
- Takes pride in their work and ownership for defects
- Is cognisant of (although undeterred by) the negative reactions associated with testing
- Is able to examine systems in unusual ways and create situations that expose problems
- Creates clear, concise and high-yield test cases that account for alternate flows and variable test input values
- Will balance the need for focus and curiosity and maintains sound judgement in pressure situations
- Participates in test theory evolution through open discussion
- Able to identify, discuss and promote the benefit of testing activities and communicate effectively with people of varying technical proficiencies
- Is a veracious learner whose primary skills are those of observation, investigation, analysis and evaluation
What are the important attributes that you seek in quality testing professionals?
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